Cut down waiting times
Truck drivers spend close to 50% of their work hours waiting. A big chunk of that time is spent queuing at reception to load or unload their cargo. Then there’s time wasted while they wait for other drivers to finish before they can get to the warehouse gate. It can be hours before they’re ready to leave.
What can make this an even more frustrating experience is that a truck that arrives on time, can often be delayed because a previous carrier arrived late. Implementing a fair process, which prioritizes drivers based on arriving on time and the nature of their goods, not only cuts through much of the frustration, but also results in a far more organized and efficient yard.
An easier check in process
Have you ever seen the inside of a truck? They often look like a mobile office, with piles of paper everywhere and towers of CRM documents in each corner. With all of this documentation it’s no wonder that drivers spend much of their time filling in forms, registering and checking in. Add to this different language versions and the complexities facing truck drivers soon become apparent.
By providing a check in system that operates in multiple languages, allows drivers to check in with their PO number and automates the subsequent communication flow, a lot of unnecessary confusion is avoided. Mistakes are avoided, time is saved and everyone can focus on doing their job.
Ever gotten lost because you missed a sign? It sounds obvious, but plenty of sites simply don’t have adequate signage. Make sure drivers can easily find the right gate and not end up blocking their colleagues as everyone struggles to find out where they need to be. And don’t just think about the site itself. Some sites are hidden away and not easy to uncover, even with modern maps software.
One of the main reasons sites don’t have physical sign posts is because the layout changes. Digital signage, using LED screens for example, is a great way to provide flexible signage.
Cut the red tape!
Administration plays a valuable role in transportation, but is often poorly organized. Aligning documentation requests with actual onsite flows is simple way to improve efficiency. For example, don’t make drivers check in at reception to be allocated to a gate, only to have to return as soon as they reach the gate to handle some paperwork.
One of every logistics manager’s worst fears is an accident happening on site. Often times safety notices are pinned up across the site, but drivers seldom have the time to read them. Cut the jargon and keep these rules as clear and concise as possible.
Make sure you cover every language relevant and tailor your security tests to your driver’s need. For example, if a driver visits your site multiple times a week, don’t force them to take the same test again and again. Frequent visitors should only have to take the test every couple of months.
Want an easy way to improve your capacity management and automate check-in and communication for drivers? Transwide Yard & Access Management works with your existing hardware to do just that.