A smart phone using the weTrack set on top of a screenshot highlighting the carrier tracking functionality

Our free and easy-to-use app grants full visibility of shipments to you, your carriers and your customers

Transwide’s weTrack – Mobile tracking app for carriers

  • Improve the speed and quality of shipment information, especially with carriers who do not have on-board telematics
  • Enable visibility and traceability in case of subcontracted transport flows – without the need for additional effort
  • Provide direct access to Proof-of-Deliveries (PODs) and other key documents
  • Improve customer service levels and align business processes across warehousing, production and finance
  • Carriers can easily assign an order to their drivers or subcontractors

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weTrack provides complete visibility of your shipments

weTrack enables carriers to provide shipment tracking information and documents from their drivers directly to you.

The solution also supports subcontracting flows. This means carriers can assign a shipment to an external driver and still maintain full visibility and traceability across the subcontracted chain. Once the order is assigned, the driver takes over. They provide updates when the shipment is shipped or delivered, if there are delays or incidents and share documents and the POD.

As a result, customer service has up-to-date delivery information, warehouses and factories know when a shipment will be late and finance has all the details needed to validate freight costs.

Transwide enabled us to drive customer success by delivering complex shipping instructions quickly and easily to carriers. Transwide ensures that transportation fulfils its role in the commercial position – it’s about customer success.

Barry Callebaut and Transwide – A recipe for customer success

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Implementation

Each of our solutions is cloud-based. This means there are no long, costly implementation cycles and we are able to seamlessly update our product line. Our solutions can be easily integrated into any IT environment and we fully support agile product implementations.

We also provide a dedicated customer success team for implementation, configuration and support.

  • Dedicated team for implementation, configuration and further requests
  • Logistics consultants
  • Trainings for users and partners
  • Global Support 24/7 for all customers

Quick facts

more than

30 years of experience

a community of more than

200,000 Users

with activities in

80 Countries

Contact Us

Our specialists can advise you to select the best product mix of our portfolio according to your business case.

 

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