ALPEGA TMS – FAQ

Hi, how can we help?

In this page you can find answers to some of the most common questions asked by shippers about our solutions. In case you cannot find an answer here, feel free to reach out!

Alpega’s solutions and offering

What is Alpega TMS?

Alpega TMS is a cloud-based, SaaS transportation management system, bringing together the expertise of inet, Transwide and TenderEasy. It provides supply chain professionals with a holistic, end-to-end view of their logistics process and lets them predict and counter issues before they occur. 

Alpega TMS covers all logistics processes, from sourcing to final freight settlement, with different modules that can be implemented depending on your business’ needs and complexity.

Is Alpega TMS a multi-tenant application?

Yes, as a SaaS solution, Alpega TMS is a multi-tenant application used by hundreds of customers worldwide. The high level of security ensures your data is fully protected.

 
What is the pricing model?

Alpega TMS uses transaction-based pricing, with a choice between Shipper Pay Model (costs covered by shipper) and Carrier Pay Model (costs split between shippers and carriers).

What does a Transportation Management System do?

A Transportation Management System, or TMS, is a system that companies use to digitally manage their freight operations instead of calling, faxing, or emailing internal and external partners. The Transportation Management System often resides between a company’s ”internal” ERP system and its “external” transport and logistics providers. It connects all stakeholders to increase supply chain efficiency & optimization.

 
What modes and shipment types does Alpega TMS cover?

Alpega TMS covers all transportation modes (road, multimodal, intermodal) and all shipment types (FTL/LTL, FCL/LCL, Pallet, Parcel) that your business needs.

 
Do you have partnerships for tracking solutions?

Yes. Alpega TMS has partnered globally with Shippeo and P44. Via the Real-Time Visibility Network, you can connect to your preferred visibility provider and receive all aggregated data in the Alpega TMS dashboard.

Implementation and integration

Can I integrate with my existing ERP and SaaS solutions?

Yes. Alpega TMS can be integrated with your existing solutions to ensure the flow of data between all systems. The implementation team can support you in identifying the best approach.

Can I add different modules after the initial implementation?

Alpega TMS is a modular and scalable solution, meaning you can easily upgrade or scale back capabilities as you need with seamless integration.

I have multiple locations. Can Alpega TMS work with all of them and synchronize data?

Yes. You can connect as many locations as needed to Alpega TMS to streamline all your logistics processes.

How long does it take to implement Alpega TMS?

The implementation process is efficient and agile. For stand-alone modules, the implementation can be completed within four weeks.

Support and availability

Where does Alpega TMS operate?

Alpega TMS has customers in more than 80 countries. Since it’s a cloud-based solution, manufacturers, wholesalers, and retailers worldwide can benefit from Alpega TMS. 

 
Do you also offer multilingual support?

We provide support 24/7 globally, with dedicated support agents, omnichannel, and in several languages.

When implementing Alpega TMS, you also get a dedicated account manager who will be your contact to discuss Alpega TMS capabilities and guide you during the implementation process.

 
Is Alpega TMS available in different languages?

Alpega TMS is available in 15 languages.

 

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Alpega News

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