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Teleroute has partnered with Coface, a worldwide leader in credit insurance, to offer a solution that allows carriers to ensure payment.


February 13, 2020 – Barcelona – Teleroute, Europe’s leading freight exchange, has announced the launch of Payment Guarantee for carriers. This unique, new service ensures transporters are protected in case of non-payment. Thus, part of Teleroute’s vision is to build a truly collaborative network for the transportation industry.

Teleroute has partnered with Coface, a worldwide leader in credit insurance, to offer a solution that allows carriers to ensure payment for any transport executed using its freight exchange.

During his speach on the launch of Payment Guarantee, Alpega’s Chief Operating Officer, Fabrice Douteaud, said: “Teleroute is Europe’s largest freight and vehicle exchange for domestic and international routes and offers countless opportunities for carriers. However, we know it can be stressful to work with a freight forwarder you know little about. Payment Guarantee is unique to the market and means carriers can take advantage of the lucrative offers out there, without having to worry about being paid. It’s a great way to open up the market and help businesses make the most of the opportunities out there.”

Talking about this partnership, Kris Degreef, Country Manager of Coface Belgium, said: "Our collaboration with Alpega Group will help the transport sector to navigate through the current, uncertain economic times. The motto of Coface is “for trade”  meaning that our objective is to support the business activities and a healthy growth of our customers and partners. The services offered by Alpega have the same spirit in mind, so the partnership was a logical step for both parties. It also gave Coface the opportunity to offer our full range of services (risk analysis, recovery and insurance) through new technologies offered by Alpega.”

Definition and vision of Payment Guarantee

Carriers can register for Payment Guarantee online, on a case-by-case basis, and receive instant feedback regarding cost and coverage. The ability to guarantee payment for any given transport allows carriers to price their services more competitively and effectively cut costs for shippers and freight forwarders.

Wtransnet, Iberia’s leading freight exchange, has been offering the Payment Guarantee service for more than 15 years and it is one of their most popular features. Wtransnet became part of the Alpega Group in 2018 and, alongside similar initiatives with Bursa and 123Cargo that lead the Romanian freight exchange, this project illustrates the drive to adapt best practice from across the industry.

The launch of Payment Guarantee sees Teleroute consolidate its position as Europe’s leading freight exchange and highlights its goal of building a truly collaborative transportation network. In addition to solving spot needs, Teleroute provides more than 70.000 transport companies with significant added value in their day-to-day activities, through its smart and easy to use platform that publishes supply and load demands in real-time.

Contact detail:

Alpega S.A / N.V

Verónica Rodríguez - Head Brand & Communications

Email: veronica.rodriguez[at]alpegagroup.com

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