What does Alpega’s Real-Time Visibility Network do?
Delivery reliability plays a crucial role in improving customer service today. Demurrage and detention are critical cost items and can become a huge issue for shippers, translating into delayed or failed deliveries, unexpected costs and lower customer satisfaction.
With our Real-Time Visibility Network, Alpega provides the shipment visibility needed to take corrective action in case of logistical problems and inform end customers about any possible delays with their delivery.
In the past, having real-time tracking visibility at load location and status and dynamic ETAs across a supply chain was simply not possible.
Alpega’s Real-Time Visibility Network provides shippers and carriers the much needed visibility into the locations of their orders for optimum control. This lets them quickly react and mitigate unexpected events such as traffic jams and incidents.
Alpega’s solution connects your transport orders to the key providers of Real-time visibility to ensure aggregated data collection in a single dashboard, no matter who you prefer to work with.
The Real-time Visibility Network provides live tracking on ongoing transportation operations, giving you immediate notifications whenever a shipment gets delayed and automatically updated ETA. This greatly reduces the number of failed deliveries and substantially improves customer satisfaction in a cost-effective way.
Organizations must have the visibility into their upstream supply chain to know the status and estimated delivery times of all shipments, so they can make accurate customer commitments.
Aberdeen Research Group
Each of our solutions is cloud-based. This means there are no long, costly implementation cycles and we are able to seamlessly update our product line. Our solutions can be easily integrated into any IT environment and we fully support agile product implementations.
We also provide a dedicated customer success team for implementation, configuration and support.