A business man with his head in a tube, unable to get any information on current product shipping

LOGISTICS TRACKING FROM PICKUP TO DELIVERY

REAL-TIME SHIPMENT VISIBILITY

  • Track selected transports from pickup to delivery
  • Get notified of ETA, delays and only manage for exceptions
  • Improve customer service at lower costs
  • Integrate status data from the Real-time Visibility providers with your Alpega TMS shipment data

PUT AN END TO THE BLIND SPOTS IN YOUR SUPPLY CHAIN

What does Alpega’s Real-Time Visibility Network do?

Delivery reliability plays a crucial role in improving customer service today. Demurrage and detention are critical cost items and can become a huge issue for shippers, translating into delayed or failed deliveries, unexpected costs and lower customer satisfaction.

With our Real-Time Visibility Network, Alpega provides the shipment visibility needed to take corrective action in case of logistical problems and inform end customers about any possible delays with their delivery.

In the past, having real-time tracking visibility at load location and status and dynamic ETAs across a supply chain was simply not possible. 

Alpega’s Real-Time Visibility Network provides shippers and carriers the much needed visibility into the locations of their orders for optimum control. This lets them quickly react and mitigate unexpected events such as traffic jams and incidents.

Alpega’s solution connects your transport orders to the key providers of Real-time visibility to ensure aggregated data collection in a single dashboard, no matter who you prefer to work with. 

The Real-time Visibility Network provides live tracking on ongoing transportation operations, giving you immediate notifications whenever a shipment gets delayed and automatically updated ETA. This greatly reduces the number of failed deliveries and substantially improves customer satisfaction in a cost-effective way.

Organizations must have the visibility into their upstream supply chain to know the status and estimated delivery times of all shipments, so they can make accurate customer commitments.

Aberdeen Research Group

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Implementation

Each of our solutions is cloud-based. This means there are no long, costly implementation cycles and we are able to seamlessly update our product line. Our solutions can be easily integrated into any IT environment and we fully support agile product implementations.

We also provide a dedicated customer success team for implementation, configuration and support.

  • Dedicated team for implementation, configuration and further requests
  • Logistics consultants
  • Trainings for users and partners
  • Global Support 24/7 for all customers

FAQ

What does real time visibility mean?

Real time visibility means the ability for shippers and carriers to always know the location of their orders for optimum control. It allows them to know the status and estimated delivery times of all shipments to make accurate customer commitments. Read more about the importance of supply chain visibility here.

What are the benefits for your company to invest in real time visibility solutions?

Real time visibility provides your company with the much-needed shipment visibility into the locations and statuses of your orders, giving you full control and live tracking on ongoing transportation operations to help you react quickly and mitigate unexpected events.  

Is it easy to implement Alpega's Real Time Visibility Solution?

We partner up with the best-of-breed real-time visibility providers, and we fully support our clients throughout the process of implementation.   

What are the barriers to supply chain visibility?

In addition to the lack of control on the orders’ location and delivery, the barriers to supply chain visibility are demurrage and detention. These can quickly translate into delayed and failed deliveries, causing unexpected costs and lower customer satisfaction.  

How does Alpega's real time visibility network help your logistics tracking to improve logistics visibility?

Alpega's Real Time Visibility Network helps your logistics tracking to improve logistics visibility by connecting your transport orders to the key providers, giving you the shipment visibility needed to take corrective action in case of logistical problems, and inform end customers about any delays with their delivery. In addition, it provides you with live tracking on ongoing transportation operations, giving you immediate notifications whenever a shipment gets delayed and automatically updated ETA

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